It is with great pleasure to announce that Mooney Mooney Club has won the Optimum Operating Procedures & Services (OOPS) – Small Club Superior Service Award for 2013.
These prestigious awards recognise outstanding customer service in the Clubs, Hotels and Pubs across NSW and 2013 saw an incredibly competitive playing field emerge across the industry.
Each and every month our clubs are assessed and reported on by various means, whether it be a mystery visit to the club itself or a call to the club’s reception requesting particular details of an upcoming event. The manner in which staff respond and how the club presents and delivers its services and facilities are all considered.
This award has our club firmly placed as a leading edge community grounded club that other clubs will turn to as a benchmark.
This much sought after award in the industry has many venues working hard to provide customers with “excellent and consistent” service and facilities. The bar has definitely been raised and the competition for 2014 will be even fiercer.
Next time you visit be sure to congratulate the team.